Eldes EKB3 Instalační manuál stáhnout pdf (Strana 162)

162

162 EN

MANUAL ELDES ESIM264 V3.1

34.5. Frequently Asked Questions

Question Answer

1. Can ESIM264 operate as standalone device without SIM

card inserted?

Yes, ESIM264 device can fully operate without any SIM card inserted. In this case

you will not be able to congure and control the device by SMS and calls nor to

receive any SMS reports and calls.

2. I am unable to arm the alarm system when one of the

zones (some zones) is violated, although I was able

to perform disarming. Is there a way to arm the alarm

system while the zone is violated?

Due to security reasons it is recommended to restore the violated zone (-s)

before arming the alarm system. However, you can enable a Force attribute

or use the Bypass feature in order to arm the alarm system despite the vio-

lated zone (-s) being present. Please, refer to 14.5. Zone Type Denitions

and 14.7. Bypassing and Activating Zones.

3. I have activated ATZ mode in ELDES Conguration Tool

software, but I am unable to set the connection Type 5.

Whenever I select Type 5 and press the “Write Settings”

button it switches back to Type 4. What’s wrong?

It appears that your ELDES Conguration Tool software is outdated. Please,

download the latest ELDES Conguration Tool software version by visiting

www.eldes.lt/en/download.

4. When ESIM264 fully powers down my conguration

becomes lost and I have to re-congure the device

again. What’s wrong?

This might have happened due to the jumper left on DEF pins or it is a hard-

ware failure. Please, remove the jumper if it is present on DEF pins or contact

your supplier for warranty service.

5. I have a smoke detector connected to ESIM264 system.

How do I reset the smoke detector when the “Fire” zone

is violated?

If the smoke detector is connected to one of the Esim264 PGM outputs

you can reset it by turning the PGM output OFF and then back ON. This

can be performed by SMS, EKB2 keypad, EKB3 keypad and ELDES Congu-

ration Tool software. Please, refer to 18.4. Turning PGM Outputs ON and

OFF.

6. What happens if I switch backup battery pole terminals

places?

Switching backup battery pole terminals places is forbidden. Otherwise this

will lead to blown fuse and ESIM264 alarm system will have to be repaired.

7. How do I disable SMS reports and calls in case of tamper

violation when alarm system is disarmed?

The SMS reports on tamper violation can be disabled by EKB2, EKB3 keypads

or ELDES Conguration Tool software. For mor details, please refer to 16.

TAMPERS or to the software’s HELP section. However, due to security

reasons it is not recommended to disable this feature.

8. Is any additional conguration necessary when con-

necting EPGM1 module after wiring is done accroding to

EPGM1 user manual?

No additional conguration is required in order to make EPGM1 module

operational.

9. Does the number of EPGM1 zones duplicate when ATZ

mode is activated in the system?

No, the number of EPGM1 zones does not duplicate in ATZ mode as

EPGM1 module does not support ATZ mode. Only ESIM264 zones

duplicate in ATZ mode.

10. I connect the wired siren to ESIM264 and I hear a silent

sound alarm even when the alarm system is disarmed.

In case of alarm system alarm the siren provides a loud

sound alarm as it should. Why?

Please, connect the resistor of 3,3 k nominal to the BELL- / BELL+ contacts

This should solve the problem.

11. I am using Windows operating system. The windows

of ELDES Conguration Tool are not fully displayed and

some parts are like cut-o. What’s wrong?

Please, update ELDES Conguration Tool software by visiting www.eldes.lt/

en/download and downloading the latest version.

12. The buzzer remains active when I disarm the alarm

system using the keypad. Why?

The buzzer is intended for iButton indication only and it is not related to

disarming process by keypad.

13. One of wireless devices connected to ESIM264 system

sends a tamper alarm from time to time, although no

tamper was violated. Why?

This happens due to wireless connection loss. There might be several reasons:

1. ELDES wireless device is installed too close or too far from ESIM264

system.

2. Interference of other electronic equipment.

3. Physical interference (building walls, oors etc.)

4. Metal material interference.

14. I have connected a wired magnetic door sensor, but

I receive tamper alarm instead of zone alarm. What’s

wrong?

This happens due to incorrect resistor connection. Please, refer to corre-

sponding connection circuit according to the selected zone connection type

(Type 1 – 5). See 2.3.2 Zone Connection Types for more details.

15. I disconnected the backup battery, but did not receive

any SMS report on this event. How do I enable SMS

report on backup battery disconnection?

By default, this notication is enabled. The system checks the backup

battery resistance once a day and sends an SMS report to User 1 on backup

battery replacement if more than 2 resistance is detected. For more details,

please refer to 21. BACKUP BATTERY, MAINS POWER SUPPLY STATUS

MONITORING AND MEMORY.

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